Principles of Organising

The success of our new College structure will I believe depend on several important principles, all necessary conditions for making any matrix work; but especially important in the context of a business school, where so much depends on people making things work at the ‘nodes’ of the matrix. These notes are intended to explain some […]

Small changes, big differences?

Recently, a small experiment was designed to see if the attendance at adult education classes could be improved by using some principles of positive reinforcement. Programme leaders identified a couple of crucial points at which they realised that students were particularly vulnerable to not showing up for class. They then sent a short text message to them, […]